Mini Mall Storage - Cobble Hill

We had a unit at the annex on Fisher Road. It was so damp that there was mold on the plastic lids. The heater is a joke, it runs on a timer. Don't store anything in cardboard boxes! They will fall apart when you pick them up.

I moved to the Cobble Hill area a year ago, downsizing from a larger house and property, so rented 3 units at Mini Mall. Steve, the location manager, handled the paperwork quickly and professionally and I was done there in less than 10 minutes. He's a calm, quiet friendly guy - even gave me his cell phone # so I could reach him after office hours, which I did several times as I had questions and as my payment methods changed while settling into life in a new community. I was a bit surprised to see him early one morning trimming the tall grass around the perimeter fence of the property but I got used to seeing him pulling thistles and doing other maintenance. And when my padlock seized up he was there right away to cut it off. All in all, I'm very pleased with the units at Mini Mall locations in Cobble Hill and specially pleased with the service by Steve.

Beware this storage facility!! I wouldn't recommend this place if you even remotely care about your stuff. I had over $3000 worth of camping gear and other things ruined due to mold because of a broken heater and bad unit. I've used 4 different storage facilities and this is the first place to have this issue. They make you pay for insurance that won't cover you. They have done nothing to resolve the situation. Poor service all around.

Couldn’t be happier with the professional, friendly service. Clear, prompt communication, and a friendly smile certainly enhances the experience. Thanks so much!!

I have found the staff to be very helpful and accommodating. They have been professional and courteous in all our interactions. They work with you to meet your needs. I highly recommend them. Ken